jeta98 Privacy Policy

1. Information We Collect

jeta98 collects personal information in order to operate the platform, verify player identity, process financial transactions, prevent fraud, and deliver a safe and high-quality gaming experience to players across Bangladesh. The categories of information we collect are described below.

1.1 Registration Information

When you create a jeta98 account, we collect the following information:

• Full legal name as it appears on your government-issued identification document;
• Date of birth (to verify that you meet the 18+ age requirement);
• Residential address in Bangladesh (city, district, postal code);
• Email address (used for account communications and security notifications);
• Mobile phone number (used for account verification and transaction confirmations);
• Preferred username and encrypted password.

1.2 Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) process, jeta98 may request and store copies of the following documents:

• Bangladesh National Identity Card (NID) — front and back;
• Valid passport (photo page);
• Utility bill, bank statement, or similar document confirming residential address (issued within the last 3 months);
• Selfie photograph or live video verification, as required by our compliance team.

1.3 Financial Transaction Data

To facilitate deposits and withdrawals in Bangladeshi Taka (BDT), jeta98 collects and records:

• Payment method type (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard);
• Mobile wallet number or masked card number associated with each transaction;
• Transaction amounts (in BDT), dates, times, and reference identifiers;
• Deposit and withdrawal history linked to your jeta98 account.

1.4 Technical & Usage Data

When you access jeta98 via a web browser or mobile device, we automatically collect certain technical data, including:

• IP address and approximate geographic location (city-level);
• Device type, operating system, and browser version;
• Pages visited, features used, and session duration on the jeta98 platform;
• Game history, bet amounts, win/loss records, and session timestamps;
• Referring URL (the website or search engine that directed you to jeta98).

1.5 Communications Data

If you contact jeta98 via email ([email protected]) or through any other support channel, we retain a record of that correspondence, including the content of your messages and our responses. This is used to resolve your query, improve our support quality, and maintain an audit trail for compliance purposes.

2. How We Use Your Data

jeta98 uses the personal information collected from players in Bangladesh strictly for the purposes described below. We process your data only where we have a lawful basis to do so, which includes the performance of our contract with you, compliance with legal obligations, and our legitimate interests in operating a secure and fair gaming platform.

Purpose	Data Used	Lawful Basis
Account creation and authentication	Registration information, password	Contract performance
Age and identity verification (KYC)	NID / passport, date of birth, selfie	Legal obligation / contract
Processing deposits and withdrawals in BDT	Financial transaction data, payment method details	Contract performance
Fraud detection and prevention	IP address, device data, transaction patterns	Legitimate interests
Responsible gaming monitoring	Game history, session data, deposit frequency	Legal obligation / legitimate interests
Customer support communications	Contact details, correspondence history	Contract performance
Platform improvement and analytics	Usage data, device data (aggregated/anonymised)	Legitimate interests
Promotional communications (opt-in only)	Email address, communication preferences	Consent

2.1 Marketing Communications

jeta98 will only send you promotional emails, bonus offers, or marketing messages if you have explicitly opted in to receive them during registration or via your account settings. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or updating your preferences in your account dashboard. Opting out of marketing communications does not affect transactional messages (e.g., deposit confirmations, withdrawal notifications, or security alerts), which are sent as part of the platform service.

2.2 Automated Decision-Making

jeta98 uses automated systems to detect potentially fraudulent activity, duplicate account creation, and patterns consistent with problem gambling. Where automated processing results in a consequential decision affecting your account (such as a temporary hold on a withdrawal), you have the right to request human review of that decision by contacting [email protected].

3. Data Sharing & Disclosure

jeta98 does not sell, rent, or trade your personal information. We share your data only in the limited circumstances set out in this section, and only to the extent necessary for the stated purpose.

3.1 Payment Processing Partners

To facilitate BDT deposits and withdrawals, jeta98 shares the minimum necessary financial data with our licensed payment processing partners, including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and international card networks (Visa, Mastercard). These partners are bound by their own privacy and security obligations and are prohibited from using your data for any purpose other than processing your transaction.

3.2 Game Studio Technology Providers

Games in the jeta98 lobby are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session-level data (e.g., round IDs, bet amounts) necessary to render game outcomes and maintain game integrity. They do not receive your name, contact details, or payment information.

3.3 Legal and Regulatory Disclosures

jeta98 may disclose your personal information to law enforcement agencies, courts, or regulatory bodies if required to do so by a valid legal order, warrant, or regulatory direction. In such cases, we will disclose only the information specifically requested and will notify you of such a request to the extent permitted by law.

3.4 Business Transfers

In the event that jeta98 undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide advance notice of any such transfer and ensure that the receiving entity is bound by privacy obligations at least as protective as those set out in this Privacy Policy.

3.5 Aggregate and Anonymised Data

jeta98 may share aggregated, anonymised, or de-identified data — data that cannot reasonably be used to identify any individual — with business partners, analytics providers, or for general industry reporting purposes. Such data does not constitute personal data and is not subject to the restrictions set out in this Privacy Policy.

4. Cookies & Tracking Technologies

The jeta98 website uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with the site. This section explains what cookies we use and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to store information such as your login session, language preferences, and platform settings. Cookies do not contain executable code and cannot install software on your device.

4.2 Types of Cookies Used by jeta98

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your login session, prevent cross-site request forgery (CSRF), enable core platform functions	Session / up to 24 hours
Functional	Remember your display preferences, language settings, and game lobby layout choices	Up to 90 days
Analytical	Measure page views, session duration, navigation paths, and feature usage to improve the platform (anonymised)	Up to 12 months
Security	Detect and prevent fraudulent login attempts, bot activity, and duplicate account creation	Session / up to 30 days

4.3 Managing Cookies

You can control or delete cookies via your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies after each session. Please note that disabling strictly necessary cookies will prevent core jeta98 platform functions — including login and session maintenance — from operating correctly. Detailed instructions for managing cookies in popular browsers are available in each browser's help documentation.

4.4 Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal to websites. jeta98 currently does not alter its data collection practices in response to DNT signals, as there is no universally accepted standard for how websites should respond to them. We will review this position as industry standards develop.

5. Data Retention

jeta98 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes or enforce our Terms & Conditions. The retention periods below reflect our standard practices.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal obligation, dispute resolution
KYC / identity documents	Duration of account + 5 years after closure	Anti-money-laundering compliance
Financial transaction records	Duration of account + 7 years after closure	Financial record-keeping obligations
Game history & session data	Duration of account + 3 years after closure	Responsible gaming monitoring, dispute resolution
Support communications	3 years from date of last communication	Customer service quality, dispute resolution
Analytical & usage data (anonymised)	Up to 24 months (rolling)	Platform improvement

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. If you request deletion of your data before the end of the applicable retention period and no overriding legal obligation requires us to retain it, jeta98 will action your request within 30 days of receipt.

6. Data Security Measures

jeta98 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, we apply industry-standard best practices across all data processing activities.

6.1 Technical Controls

• SSL/TLS Encryption: All data in transit between your device and jeta98's servers is encrypted using current TLS standards. Our SSL certificate is maintained and renewed continuously.
• Password Hashing: Account passwords are never stored in plain text. jeta98 uses strong cryptographic hashing algorithms (bcrypt) to store password credentials securely.
• Access Controls: Access to player personal data within jeta98's systems is restricted on a strict need-to-know basis. Staff with access to personal data undergo mandatory data protection training.
• Intrusion Detection: jeta98 operates network-level intrusion detection and monitoring systems that flag anomalous access patterns in real time.
• Secure Payment Handling: All payment data processed via bKash, Nagad, Rocket, and card networks is handled through PCI-compliant channels. jeta98 does not store full card numbers on its own servers.

6.2 Organisational Controls

• Regular internal security audits and vulnerability assessments;
• Mandatory privacy and data protection training for all staff with access to player data;
• Documented data breach response procedures — in the event of a breach affecting player data, affected players will be notified promptly;
• Vendor due diligence — all third-party partners who process player data on jeta98's behalf are assessed for security compliance before engagement.

6.3 Your Role in Security

The security of your jeta98 account also depends on the strength and confidentiality of your login credentials. We strongly recommend using a unique, complex password for your jeta98 account that you do not use on any other platform. Never share your jeta98 login details with anyone. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.

7. Your Rights as a Player

As a registered player on jeta98, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our data team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving your request.

7.1 Right of Access

You have the right to request a copy of the personal data that jeta98 holds about you. This includes your registration data, KYC documents on file, transaction history, game history, and any communications records. jeta98 will provide this information in a structured, commonly used format.

7.2 Right to Rectification

If any personal data jeta98 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered address in Bangladesh has changed, you may submit a rectification request along with supporting documentation.

7.3 Right to Erasure

You may request that jeta98 delete your personal data. We will honour such requests where no overriding legal obligation (such as anti-money-laundering record-keeping requirements) requires us to retain the data. Where we are legally required to retain data, we will inform you of the applicable retention period.

7.4 Right to Restrict Processing

You may request that jeta98 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being evaluated, or where you contest the lawfulness of our processing activities.

7.5 Right to Data Portability

Where jeta98 processes your data on the basis of your consent or to perform a contract with you, and where that processing is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format that you can transfer to another service provider.

7.6 Right to Object to Marketing

You have the right to object to jeta98 using your personal data for direct marketing purposes at any time. If you object, we will stop sending you marketing communications immediately. This does not affect transactional messages related to your account activity.

8. Updates to This Privacy Policy

jeta98 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, updates to applicable law, or improvements to our platform and services. The effective date at the top of this page indicates when the current version was last revised.

8.1 Notification of Material Changes

For material changes — revisions that significantly affect how we collect, use, or share your personal data — jeta98 will provide at least 14 days' advance notice by email to the address registered on your account, and will display a prominent notice on the jeta98 platform during the notice period. Non-material changes (such as typographical corrections or clarifications that do not alter the substance of our data practices) may be made without advance notice.

8.2 Continued Use as Acceptance

Your continued use of the jeta98 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not agree with the revised policy, you should stop using jeta98 and may request account closure as described in our Terms & Conditions.

8.3 Contacting Us About This Policy

If you have any questions about this Privacy Policy, wish to understand how a specific data practice applies to you, or want to exercise any of the rights described in Section 7, please reach out to the jeta98 data team at [email protected]. Our English-language support team is available 24 hours a day, 7 days a week, and will respond to all data-related enquiries within 30 days in accordance with this policy.